Customer questionnaire(corporate customer)

Customer questionnaire(corporate customer)

更新日:2023年11月15日


Thank you for choosing our service.
 
Please help us improve our services by participating in the survey below.
We would like to hear your honest opinions and feedback based on your actual experience using our services.
(Please note that the survey responses may be published on our website anonymously.)


    ■Q1.The details of the service you requested.


    If you have selected "license and permits" above, please choose a specific category below for more details.


    ■Q2.About the service you used.
    Overall satisfaction:
    Willingness to continue using:

    ■Q3.Please tell us why you felt like Q2.
    Answer:


    ■Q4.Please tell us about your level of satisfaction and the reason for each service you used.


    <How was the speed of our work?>
     

     (Reason (optional):


    <Quality>
     

     (Reason (optional):


    <Customer support by the person in charge>
     

     (Reason (optional):


    <Level of knowledge and expertise of the responsible person>
     

     (Reason (optional):


    <Proposal content and consulting>
     

     (Reason (optional):


    <The degree of reliability>
     

     (Reason (optional):


    <Compensation amount>
     

     (Reason (optional):



    ■Q5.What was the purpose (expected effect) of your original request to our company? (Required, Select all)



    ■Q6.Please select all the elements that you feel had a positive effect after outsourcing work to our company. (Required, Select all)



    ■Q7.Please tell us your feedback on the service you received, including areas where we can improve and any expectations you may have for future services?
    Answer:


    ■Q8.Please let us know all the elements that your company feels are challenges or risks regarding the procedures and permits/licenses that were requested. Also, please tell us if there are any countermeasures taken against them.


    <Challenges and Risk Factors>(required)



    <Countermeasures against issues and risks>

    Answer:



    ■Q9.Please let us know if there are any issues that your company is currently struggling with or considering outsourcing, regardless of the tasks requested of us.
    Answer:


    ■Q10.We would appreciate any feedback or comments you may have about our company's services, as well as your thoughts on our staff members.(Your comments will be shared with the relevant staff members, so please feel free to share any positive feedback or suggestions for improvement.)
    Answer:


    ■Q11.Finally, please let us know the names of the people in charge. (No need to select if unknown)

    Tokyo office


    Nagoya office


    Osaka office


    Other staff (please fill out below)



    [Customer Information]
    Company Name
    Your Name   
    email address 
    Would you mind us to post your answer with your name and your company Name?
    Is it okay to use your survey for our marketing purposes other than our website?

    That's all.

    Thank you for your help.


    Before you click the submit button, please agree to our terms of service and privacy policy.

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