[BCP] Q&A: How can I confirm my safety?

After a disaster such as an earthquake occurs, the first priority is to confirm the safety of users and employees.
However, while confirming safety is the most important, it is also one of the most difficult measures.
This is because when a disaster occurs, all means of communication are disrupted, so methods for confirming safety are limited.
Part of creating a BCP is creating a system that can confirm the safety of employees even in such situations.

For users and employees inside the facility, it is effective to conduct a roll call to confirm their safety.
The problem is confirming the safety of patients when they are outside the facility, such as when they are out or outside the opening hours of day care services.

At present, there is no absolutely surefire way to feel safe as long as you prepare for this.
Prepare various methods such as ``landline phone'', ``mobile phone'', ``email'', ``message dial'', and ``SNS'' so that you can use them depending on the situation, and decide on priorities among them. Make sure to use any means available at the time to confirm their safety.

During the Great East Japan Earthquake, which caused enormous damage, email and mobile phones were said to be the most common means of communication used to confirm the safety of people.
Emails were difficult to reach due to delays, and mobile phone communication was difficult due to communication restrictions due to base station outages.
Still, mobile phones are a means of communication that everyone is accustomed to using, and although they are difficult to use, they seem to have ended up being the most used means of communication to confirm the safety of people.
First of all, it is necessary to make a list of these contacts so that they can be referenced even in the event of a disaster.

Satellite telephones and MCA radio are communication methods that are likely to be usable even immediately after an earthquake, but as they are costly to maintain, cost-effectiveness must be carefully considered as an emergency communication method. there is.
It is also effective to provide training on how to use the message dial.

When formulating a BCP, introducing a system that can confirm the safety of employees is an important initiative.
Having a system in place that can quickly grasp the safety situation and issue countermeasure instructions will be an important point in ensuring the safety of users and employees in the event of a disaster.