Transportation Safety Management Internal Audit Explanation 3. Target of internal audit: General safety manager
Posted: May 2013, 4
This is Yamada from the logistics team of the Support Administrative Scrivener Corporation.
The internal audit section of the ``Guidelines for Safety Management in Transportation Business Operators'' published by the Ministry of Land, Infrastructure, Transport and Tourism states that ``Business operators should conduct internal audits by utilizing outside human resources as necessary. "can be done."
Support Administrative Scrivener Corporation specializes in supporting the introduction and operation of transportation safety management systems, and also provides support for internal audits conducted by businesses.
■I don't know how to conduct an internal audit
■You assume that you have conducted an internal audit, but you are not sure where the problem actually lies.
■ Internal audit personnel are not trained and internal audits cannot be conducted effectively.
Please feel free to contact us if you are such a business.
------------------------------2. Target of internal audit: General safety manager, general safety manager, operation manager
Requirements for managers/responsible persons
The guidelines state that the involvement of management is of the utmost importance in the operation of transportation safety management, but internal audits of the general safety manager and operation manager who manage the site are also extremely important items. .
First, check the requirements for selecting a safety general manager and operation manager.
■Safety general manager
| Type of business | Persons who can become safety general managers |
| General passenger car transportation business General charter passenger car transportation business | ① Persons who have a total of three years or more of experience in work related to transportation safety in the passenger motor vehicle transportation business (excluding general passenger motor vehicle transportation business) that falls under any of the following: (b) Operations related to ensuring the safety of the operation of commercial vehicles. (b) Operations related to inspection and maintenance management of commercial vehicles. Businesses that manage operations listed in (2) or (2) or other operations related to ensuring transportation safety. ② A person who is recognized by the Director of the Regional Transport Bureau as having abilities equivalent to or superior to those listed in the previous item. |
| General passenger car transportation business | ① Persons who have a total of 3 years or more of experience in work related to transportation safety in the general passenger motor vehicle transportation business that falls under any of the following: (b) Operations related to ensuring the safety of the operation of commercial vehicles. (b) Operations related to inspection and maintenance management of commercial vehicles. Businesses that manage operations listed in (2) or (2) or other operations related to ensuring transportation safety. ② A person who is recognized by the Director of the Regional Transport Bureau as having abilities equivalent to or superior to those listed in the previous item. |
■Chief Safety Officer
The Chief Safety Officer is defined in the guidelines as a self-employed person in small and medium-sized motor vehicle transport companies with less than 100 vehicles and one business office, who are not subject to transportation safety management. This is the person in charge who we recommend appointing based on the following criteria. This is the person in charge in place of the general safety manager, who is required to be appointed by business operators subject to transportation safety management.
■Qualification requirements and placement standards for operation managers
| Shared passengers/Passengers | Chartered passenger | cargo | |
| Qualification requirements for operation manager | ① 5 years or more of work experience and attended the prescribed courses 5 or more times ② Pass the operation manager exam | ||
| Layout standards for each office | 39 person for up to 1 vehicles, 40 person added for every 1 vehicles thereafter | 29 person for up to 1 vehicles, 30 person added for every 1 vehicles thereafter | 29 person for up to 1 vehicles, 30 person added for every 1 vehicles thereafter |
Internal audit of safety supervisor
Internal audits of safety managers will confirm their involvement in the construction, implementation, maintenance, improvement, etc. of the safety management system and the status of fulfillment of their responsibilities.
The specific responsibilities and authority required of the safety general manager are as follows.
① Establish, implement, maintain, and improve the procedures and methods necessary for the safety management system.
②As a person who is in a position to accurately understand issues or problems with the safety management system, report or submit opinions on the following matters to top management in a timely and appropriate manner.
・Progress and achievement status of priority safety measures
・Status of ensuring information transmission and communication
- Occurrence status of accidents, etc.
・Implementation status of corrective and preventive measures
・Implementation status of safety management system and whether there is a need for improvement
・Internal audit results
・Improvement proposals from on-site management departments, etc.
・Response status to past management review results
・Requests and complaints regarding safety from outsiders
・Other information deemed necessary
③ Thoroughly disseminate the safety policy within the business.
Internal audit of operation managers
In an internal audit of the operation manager, the operation manager will confirm the involvement of the operation management work and labor management work required by the safety management system and the status of fulfillment of responsibilities.
The specific responsibilities and authority required of the operation manager are as follows.
①Operation management work performed by the operation manager
・Vehicle placement
・Arrangement of car garage
・Appointment of assistant
・Implementation of roll call
・Create and save driving records for each driver
・Management of operation recorder and storage of records
・Instructions based on operation instructions, etc.
・Guidance and supervision for crew members
・Measures in case of accident
・Measures in times of abnormal weather, etc.
・Equipment of emergency signal equipment
・Prevention of overloading
・Appropriate cargo loading
②Labor management work performed by the operation manager
・Appropriate personnel management
・Prohibition of driving by unsafe drivers
・Establishment of crew work system based on work regulations, labor agreements, etc.
・Preparation, management and maintenance of rest, sleep and nap facilities
・Creation of driver ledger
・Creating service regulations
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Transportation safety management refers to the efforts of railway, automobile, marine, and aviation transport operators to work together from top management to the front lines to establish and maintain a safety management system that incorporates the so-called "PDCA cycle" concept. It is defined as carrying out specific initiatives.
There are certain scopes of businesses that are required to complete procedures with the Transport Bureau, but transportation safety management is mandatory for all businesses.
■Businesses that are required to create and submit safety management regulations (transport safety management manual) from October 1, 2013
| Target business operator | Type of business |
| ①Chartered bus business | Expanded scope to all businesses |
| ②Public bus business (those with permission for chartered outsourcing operation) | Expanded scope to all businesses |
| ③Public bus business (excluding ②) | A total of over 200 commercial vehicles for bus rides |
| ④Specified passenger business | A total of 200 or more business vehicles for specified passengers |
| ⑤Truck business | A total of 300 or more business vehicles (excluding towed vehicles) |
Guidelines on how to proceed with safety management in transportation business operators Internal audit
1) The operator shall conduct an internal audit to confirm the following matters regarding efforts to establish and improve the safety management system. The scope of internal audits is the overall safety management system, and is conducted on top management, general safety managers, etc., and on-site implementation departments as necessary. In addition, businesses can utilize outside human resources to conduct internal audits as necessary.
① Are the efforts to build and improve the safety management system in compliance with the safety management regulations and other regulations and procedures regarding the safety management system determined by the operator?
② Is the safety management system being properly operated and functioning effectively?
2) The general procedures for internal audits are as follows.
① The business operator shall formulate an audit plan that includes the audit policy, priority confirmation items, etc., taking into consideration the status of initiatives to be audited, past audit results, etc.
② The business operator shall determine the scope, frequency, and method of auditing, and shall conduct internal audits of top management, safety supervisors, etc. at least once every year. Furthermore, in the event of a serious accident, etc., we will conduct necessary internal audits as appropriate.
③ When conducting internal audits, the business operator shall ensure the objectivity of the audit, such as by having a person who is not engaged in the operations of the department undergoing the internal audit conduct the audit.
④ In order to effectively implement internal audits, the business operator shall provide necessary education and training to those in charge of internal audits (hereinafter referred to as "internal audit personnel") regarding internal audit methods, etc.
⑤ After completing the audit, internal audit personnel shall promptly compile the audit results and report them to top management and the safety supervisor, as well as explain and communicate the audit results to the relevant personnel of the audited department.
⑥ The person in charge of the audited department shall implement the necessary corrective and preventive measures in order to eliminate the causes of problems pointed out in the audit without delay.
⑦ The operator shall verify the details of the measures taken and report the verification details in a management review.
3) When conducting internal audits, top management and others will provide support by ensuring that the importance of internal audits is thoroughly known within the business.
4) In order to promote effective internal audit efforts for building and improving safety management systems, business operators should regularly monitor and verify the status of internal audit efforts and the competence of internal audit personnel, and Review and improve methods, education and training for internal audit personnel, etc. |






