★★★★★ Even though the problem was difficult, it was resolved quickly.
Posted: May 2025, 4
Questionnaire contents
Effects I felt from outsourcing:
Outsourcing unfamiliar administrative responses
Impression :
This time, we requested support in determining whether processing equipment for South Korea (a slitter line for steel sheet products) was a local product and in issuing the first Certificate of Origin.
This was our first time doing this, so we weren't sure how to proceed, so we made an inquiry via our website.
The product in question was likely quite difficult to obtain, but we received a very courteous response and were able to issue the product in a timely manner.
I would like to ask you again next time. Thank you very much.
Overall satisfaction
Very satisfied
Staff in charge
Yoshimura, Ishikura
Services used
Other Information
Progress speed at time of request
Very satisfied
Quality of requested work
Very satisfied
Staff response
Very satisfied
Request again
Absolutely do it
Knowledge and expertise of the person in charge
Very satisfied
Safety and reliability
Very satisfied
Amount of compensation
Very satisfied
 | Obtaining a Certificate of Origin for large machinery requires a lot of procedures due to the large number of raw materials. We hear a lot of people saying that it's difficult. Our company has been supporting the application procedures for large machinery. Utilizing our accumulated know-how, we can support applications, including how to organize raw materials and HS code research. |
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