We encountered unexpected problems along the way, which created a difficult situation for a while. However, thanks to their extensive experience and expertise, they came up with appropriate alternative solutions, and we were able to successfully obtain approval.
The sincere handling of the change in responsibilities allowed us to proceed without any worries and also led to a significant reduction in our workload.
There are still some procedures to be completed, but we appreciate your cooperation until the end.
Staff in charge
Yoshimura/Yoshimura
Morita
Services used
Approval and License
Other permissions
Resolution of requested work
Very happy with the solution
Despite the challenging circumstances, they offered proposals and expertise based on their experience.
Speed to resolution
Very satisfied with the speed
Although I had some concerns, such as the initial person in charge changing, the person in charge and the staff member I dealt with were very helpful.
Satisfied with the cost performance
Satisfaction
It's still in the estimation stage, and although it caused a lot of trouble, I'll be satisfied if it's within the estimated range.
Response from person in charge
Very satisfied with the staff
Although there were some changes in the person in charge, I am very satisfied with the sincere way they handled the matter.
Other service suggestions
Moderate
I only requested a Class I Specified Origin certificate, so there was no need to propose other services.
Request again
Absolutely do it
This was support for applications for origin determination requests for specific certificates of origin. During the process, we were unable to obtain the supplier certification that was required. Initially, the application was submitted by the producer, but this was changed to be submitted by the exporter. We provided as much support as possible, including our company's expertise. There was a moment when I thought approval would be impossible, but ultimately, it was approved without any problems. Because we are thoroughly familiar with the procedures and regulations, there are times when we can be of assistance. Businesses unfamiliar with this process are welcome to consult with us.
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