Turning a crisis into an opportunity

This is Katayama.

DXPO was held at Tokyo Big Sight the other day.
I went to an exhibition to improve business efficiency, increase sales, develop systems, and promote digital transformation.
The purpose is to know the current trends in order to promote digital transformation of various internal business processes.
The goal was to utilize it within the company.

The mechanisms for improving efficiency include systems using AI and RPA (robots),
There are many systems that provide added value beyond what people can do.
I felt that the world was making great progress.

We live in an age where many simple and routine tasks can be done without people.
In times like these, jobs that are valuable only when done by people are created.

We can grasp deeper customer needs from conversations and make proposals.
Responding flexibly to the situation, the atmosphere of the place, and the participants,
It's still something only humans can do.

We hope to increase the number of jobs that only we can do that are suited to the new era.
We would like to improve our judgment and communication skills.

Turn a crisis into an opportunity!!